THE MARKETPLACE HOTLINE
Healthcare coverage made simple for everyone.
One nationwide hotline connects individuals with appropriately licensed insurance agents for assistance across ACA Marketplace and Medicare, helping individuals, employers, brokers, and agencies bring clarity and confidence to coverage decisions.
TMH is a no-cost, voluntary informational resource. Use is individual-initiated.
Individuals & Employees
Organization-specific tracking hotline code available.
- Referral Agents, Individuals, and Employers can provide access to dedicated licensed agents who assist with:
- ACA Marketplace education and enrollment assistance
- Medicare education and enrollment assistance (as applicable)
- Clear, unbiased education for individuals and families
- Simplifies complex healthcare decisions so choices can be made with confidence
Note: ACA Marketplace and Medicare are separate programs governed by different rules.
Employers & HR Leaders
$0 cost | No admin burden | Designed to minimize employer compliance risk
- Helps employers promote awareness of individual coverage support without creating an employer-sponsored health plan
- Reduce HR workload: TMH routes employees to licensed agents who handle questions and support
- Supports non-benefit-eligible employees in accessing licensed guidance on individual coverage options
Brokers & Agencies
Differentiate with a unique value-add
- Enhance client relationships by offering access to licensed agents who provide ACA Marketplace and Medicare assistance through TMH
- 0 servicing required: Licensed agents provide education and enrollment assistance (TMH is the access resource)
- Optional, compliant revenue opportunity at scale
- Dedicated tracking hotline numbers available for transparency
